Woman.  Late 40s.  Short, non-flattering style to her dark, but lightly peppered hair.  Thick, wire rimmed frames over puffy red eyes.  Nondescript outfit, bland.  She's standing in front of me holding a boxed vinyl figure and waiting for me to notice her confused look.  I ignore her.  She leans toward me holding up the box with a raised eyebrow "What does this...do?" 

Me:  "Nothing?  It doesn't actually do anything.  Well, I take that back.  It glows in the dark."

Her:  "It glows, huh?  That's all?  What is this thing?"

She is begging me with her eyes to slap the incredulous look off her face.

Her:  "I just don't understand why anyone would ever buy this.  What would you do with it?"

I hold back a sigh and tell her "It's kinda like buying a painting and hanging it on your wall, that's what you do with it."

She's staring at me, mouth agape without a clue in the world.  She sets it back on the shelf, turns to her friend and says "What is going ON?!"

I smile sweetly at her friend.